Short answer: Yes!
We deliver to almost ANY country in the world, FREE of shipping costs. If you are unsure about your country, please contact our customer service team at firstname.lastname@example.org, and we will be glad to assist and support you.
We offer worlwide FREE and secure shipping with tracking code by registered Air Mail.
We recognize the sizing uncertainties that international shopping may bring. Please refer to our detailed size guide.
Our payments are processed through PayPal and 2Checkout, both very renowned and secure payment gateways giving you as a buyer increased security and protection.
You can either pay through your PayPal account directly, or you can use your favorite credit cards (VISA, MasterCard, American Express, Discover).
This is unfortunately not possible in an international shipping context.
Once your payment has been received, you will automatically receive an e-mail confirmation with the details of your order, as a receipt and acknowledgement of your payment.
Our dispatch time is usually 1 to 4 business days after receiving payment. As soon as your order has been dispatched, you will receive an email confirmation.
Delivery times can vary significantly by country. In our experience, the estimated delivery time for different regions is as follows:
As soon as your order has shipped, you will automatically receive an e-mail confirmation, including a tracking code, where you can track your parcel worldwide an in real-time.
Once your parcel has been shipped, you can track it worldwide and in real-time here. Please note that tracking codes are usually activated 24 hours after dispatch.
If you have not received your parcel within 30 days after payment, please let us know and contact our customer support team at email@example.com for further instructions. We will support you in getting it delivered asap!
In addition, you may also contact your local post office with your tracking code and ask for further information.
If you have received your order and you are missing an item, or if you have received an incorrect item, please contact our customer support team at firstname.lastname@example.org for further instructions. We will support you in getting it right asap!
At Zefinka, you may return any product for whatever reason within 14 days and get 100% of your money back - guaranteed!
Please read our detailed returns & replacements instructions here.
In an international shipping context, we are unfortunately not able to cover the cost you may incur when returning an item.
In cases where a product was delivered damaged or incorrectly by our manufacturers, we cover the return postage (upon reviewing photographic evidence provided by you).