If for whatever reason you are not fully satisfied with a product purchased in our online store, you may return any product within 14 days of receiving your parcel.
Simply fill out the return form below, or contact us at firstname.lastname@example.org to return your products. Upon receiving the returned products, we will immediately refund 100% of the purchase price - guaranteed. The money will be returned to you through PayPal or credited back to your credit card.
Products must be returned directly to our manufacturers, and we do not cover return postage (unless a product was delivered damaged or incorrectly by our manufacturers, in which case we cover the return postage, upon reviewing photographic evidence). Please note that returned products must be unworn, complete with all original tags, and in the original and resellable condition. We must reserve the right to refuse a return if it fails to meet these basic conditions.
We aim to process all refunds within 1-4 working days after receiving the returned products. Please note that once we refunded the purchase price, it can sometimes take 3-5 working days for the funds to appear in your account.